Making an appointment
In person appointments are currently available Wednesday to Friday pm and Saturdays all day. Further appointments are available via Zoom.
Appointments do book up quickly so please bear this in mind at the time of booking. Waiting lists can often be up to 4 weeks, however, a cancellation slot will always be offered should it come available.
Pain management appointments are supplied as a course of 6-10 sessions. You will be assessed after 3 consecutive appointments as to suitability. Assessment is made through observation and discussion. If you are unable to commit to a course we will discuss other options.
Text is often the best way to book your appointment! however email, telegram and phone contact is also welcomed.
A minimum of 24 hours notice of a cancellation is required or you may be charged for your appointment. If you do not attend an appointment without any notice full payment is required.
In person appointments are currently available Wednesday to Friday pm and Saturdays all day. Further appointments are available via Zoom.
Appointments do book up quickly so please bear this in mind at the time of booking. Waiting lists can often be up to 4 weeks, however, a cancellation slot will always be offered should it come available.
Pain management appointments are supplied as a course of 6-10 sessions. You will be assessed after 3 consecutive appointments as to suitability. Assessment is made through observation and discussion. If you are unable to commit to a course we will discuss other options.
Text is often the best way to book your appointment! however email, telegram and phone contact is also welcomed.
A minimum of 24 hours notice of a cancellation is required or you may be charged for your appointment. If you do not attend an appointment without any notice full payment is required.
Booking Training
Training will need to be booked in advance. Please email the specifics of your training needs.
Cancelations:
If you do not attend a training day we are unable to refund fees or replace the training day without incurring additional fees.
In the rare event that your training day is cancelled by us any paid deposit will be refunded. No responsibility for costs incurred for accommodation or other expenses can be accepted.
Heather Dawn Elemental Health reserves all 'copyright' of the materials supplied for the courses, which must not be reproduced in any way except with explicit written consent. No learner may subsequently utilise course material by infringing this copyright.
Please note that if you are not a qualified therapist short courses do not qualify you to practise.
Training will need to be booked in advance. Please email the specifics of your training needs.
Cancelations:
- Over 1 month notice = Refund available (minus bank/ PayPal charges).
- 1 month (4 weeks) prior to course date = deposit can be transferred to another course.
- Less than 1 month = Deposit non-refundable/ transferable
If you do not attend a training day we are unable to refund fees or replace the training day without incurring additional fees.
In the rare event that your training day is cancelled by us any paid deposit will be refunded. No responsibility for costs incurred for accommodation or other expenses can be accepted.
Heather Dawn Elemental Health reserves all 'copyright' of the materials supplied for the courses, which must not be reproduced in any way except with explicit written consent. No learner may subsequently utilise course material by infringing this copyright.
Please note that if you are not a qualified therapist short courses do not qualify you to practise.
Data Protection and GDPR
Privacy notice and policy
Heather Dawn Fields and Heather Dawn Elemental Health - Traditional Therapy and Training provides one to one complementary therapy and training to individuals.
Personal data is information relating to an identifiable person who can be directly or indirectly identified.
Your personal data:- name, address, contact details and current health and wellbeing status is collected for the provision of services only.
This information is not regarded as a medical record and ongoing notes are produced only where necessary and for the provision of ongoing services from this business only.
This information is not shared in any format. You may be asked to give your GP or consultant permission to communicate with Heather Fields. Communication with a medical professional is only with your express consent.
Do you provide permission to communicate with your Medical Professional? YES/ NO
Personal data is stored securely via paper notes, mobile phone (name and phone number only) and electronic diary. When services cease to be supplied all records will be archived and stored indefinitely. When destroyed this will be by incineration or deletion.
If you think your data is incorrect you are welcome to provide correction. If you wish to view data held please ask.
CCTV in operation at Gothic Cottage does not relate to this business, it is for private, domestic security purposes only.
Your permission regarding contact preferences is required.
Can I contact you by:
- Phone YES/ NO
- Text YES/NO
- Messenger services YES/NO
- Video call YES/NO
- Email YES/NO
- Post YES/NO
Any changes to this policy will be provided in writing where services are still being accessed and will be posted in the terms and conditions section of the website. If you have further questions or wish to make a complaint regarding your data please contact by phone, text, email, messenger or post:
Heather Fields
Heather Dawn Elemental Health – Traditional Therapy and Training
Gothic Cottage
Ackton Lane
Ackton
WF7 6HP
Tel: 07931 222414
Email: info@elementalhealth.net
